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Learn More; Create User ID If you are a registered user of Citi Mobile ® App with enhanced security and you wish to access your account details or perform transactions on Citibank Online, you will be prompted to authenticate your transaction securely by scanning the QR code on screen via the Citi Mobile ® App and performing Biometric or Password authentication. We are progressively moving the alerts to be sent via push notifications in view of the rise in SMS related phishing scams. a. At Citi, we are committed to bringing you a secure and quicker digital banking experience. 8. Movies & TV. Step 1 : Download “Citibank SG” mobile app from App Store or Google Play OR . For International Personal Bank Clients. 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